Team & referrers
Every negotiator has a referrer (the person who brought them in). The referrer chain is what the override engine walks when a deal closes — it is also what makes the payout auditable.
1 Management upline (who supervises whom) — referral record shown separately
IQI's My Team screen records exactly this: a Referrer column next to Title, with personal and group sales side by side. Our version adds the level used by the payout engine.
2 Team performance
3 How an override is triggered
Rule set (config)
- Override is paid on closed deals only — never on recruitment, never on a joining fee.
- Override comes out of the agency share, is labeled Marketing Bonus, and posts to its own account code (602-150) — never merged into the declared commission line (602-100).
- Levels are earned on production (closed production, rolling 12 months) — exactly as in the ladder: L1 REN tag + onboarding · L2 RM600k · L3 RM1.5m · L4 RM2.5m + 2 mentored agents · L5 RM3.5m + 3 producing agents · L6 RM6m + 2 team leaders.
- Qualification: a leader only earns override on a member in the month the member completes a deal, and only while the leader keeps 3 personally-closed deals per year.
- Referrer ≠ leader: the referral record (who introduced whom) carries no payment right. Override runs on the management upline only, and only to registered, active agents (Act 242).
- Rate versioning: rates are locked to the version in force when the agreement was signed (v1.0, effective 01 Jan 2026). A ladder change applies to new agreements only — it never rewrites what an existing agent already signed.
- Cap + clawback: override stops at the annual cap; if a deal falls through after payout, the engine raises a clawback against the next run.
Worked example
Negotiator Aisy (level 60%) closes a subsale with a fee of RM10,000. The chain that pays is her management upline (who supervises her, not who introduced her): Faizal Omar (L4 · 75%) → Nadia Rahman (L6 · 90%, override capped at 10%). A referrer who is not her leader is kept as a record and is paid RM0.
| Bucket | % | RM |
|---|---|---|
| Negotiator's commission (declared) | 40% | 4,000 |
| Marketing Bonus — Aisy (L2 · 60%) | 20% | 2,000 |
| Override — Faizal (gap 60% → L4 · 75%) | 15% | 1,500 |
| Override — Nadia (L6 · cap 10%, tier gap 15% → capped) | 10% | 1,000 |
| Agency residual | 15% | 1,500 |
| Total | 100% | 10,000 |
Only the first line is commission. Everything else is a Marketing Bonus paid from the agency share — the same wording discipline as the IQI vouchers.
Zentra Realty prototype · Team & referrers · levels, caps and qualification rules are placeholders for Zahir to set
Sample data for review only.