Payout runs

Money is released in runs, not one deal at a time. Each run lists every voucher, checks the gates, and produces the bank file plus the self-billed e-invoices.

SAMPLE DATA
Next run
17 Sep 2026
Tuesday · payouts close 15:00
Queued vouchers
7
4 commission · 3 Marketing Bonus
Run total
RM 42,118
agent + override + incentives
Blocked
1
REN tag expired — Ameer Haziq

1 Run #2026-09-17 (draft)

PayeeRoleVoucherTypeAmount (RM)E-invoiceGate check
Zahiruddin b. Mat JailainiAgency HeadPVS-1074615Commission (40%)407.41SELF-BILLEDPASS
Zahiruddin b. Mat JailainiAgency HeadPVS-1074615-1Marketing Bonus458.33SELF-BILLEDPASS
Faizal OmarTeam LeaderPVS-1074616Override — Marketing Bonus1,500.00SELF-BILLEDPASS
Nadia RahmanGroup LeaderPVS-1074617Override — Marketing Bonus500.00SELF-BILLEDPASS
Aisy KarimNegotiatorPVS-1074618Commission + Bonus6,000.00DRAFTPASS
Kumar RajNegotiatorPVS-1074619Commission + Bonus7,000.00DRAFTTAG EXPIRING
Ameer HaziqNegotiatorPVS-1074620Commission + Bonus4,200.00HOLDTAG EXPIRED
Run total20,065.74(hold RM4,200 excluded)

2 Payout gates

Gates checked per payee

  • REN tag valid — not expired on the payout date
  • Professional indemnity insurance in force
  • Written agency agreement signed (commission + Marketing Bonus terms)
  • Bank + tax details complete for the self-billed e-invoice
  • Documents attached for the deal (appointment letter, confirmation, tenancy/SPA)

A payee that fails any gate is held — the run still completes for everyone else. IQI pays its negotiators fast; speed only works if the gates are automatic.

Milestone release

Milestone%Document trigger
Booking / appointment letter10%Signed appointment letter
Agreement signed25%Tenancy agreement / SPA executed
Loan / payment cleared25%Bank approval or receipt of funds
Completion / vacant possession40%Handover or VP notice

Override and Marketing Bonus follow the same milestones as the underlying commission — never paid ahead of it.

Held payees — reason and expected release (every hold must carry both)

PayeeAmountHeld becauseExpected release
Aisy KarimRM 4,000.00REN tag expires 30 Sep 2026 — renewal receipt not uploaded yet20 Sep 2026 (on receipt upload)
Siti Nurhaliza binti AzizRM 2,500.00Tenancy agreement not yet stamped (MyTax e-Duti Setem) — clock runs from the last signature22 Sep 2026 (inside the 30-day window)
Kumar RajRM 1,200.00Bank and TIN details incomplete for the self-billed e-invoice18 Sep 2026 (payee action)

A gate decides whether the commission has been earned — it is not a punishment and not a cash-flow tool. Once the work qualifies, the money is due: every hold shows the exact reason and the expected release date, and a hold still open after 30 days from the milestone goes to the Agency Head automatically. Commission already earned can never be retained to recover an unrelated dispute.

3 Run history

RunDateVouchersTotal (RM)ReturnsStatus
2026-09-0303 Sep 20261158,240.000PAID
2026-08-2020 Aug 2026941,905.501PAID
2026-08-0606 Aug 20261477,310.000PAID
2026-07-2323 Jul 2026833,760.0021 CLAWBACK OPEN
Open clawback ledger (including departed agents)
AgentStatusDealClawback (RM)Recovery route
Ameer Haziq (AG-004)resignedDS-LOCR-160437458.33Held against final voucher; balance becomes a recorded debt owed to the agency
J. Lim (AG-005)payout holdDS-LOCS-1612501,200.00Deducted from the next run once the release gate clears

A clawback never disappears because an agent leaves. It moves to a separate ledger, stays tied to the transaction that caused it, and follows the agent until it is settled — that record is what makes the payout numbers defensible.

Zentra Realty prototype · Payout runs · milestone percentages and gates are placeholders for Zahir to set
Sample data for review only.