Payout runs
Money is released in runs, not one deal at a time. Each run lists every voucher, checks the gates, and produces the bank file plus the self-billed e-invoices.
1 Run #2026-09-17 (draft)
2 Payout gates
Gates checked per payee
- REN tag valid — not expired on the payout date
- Professional indemnity insurance in force
- Written agency agreement signed (commission + Marketing Bonus terms)
- Bank + tax details complete for the self-billed e-invoice
- Documents attached for the deal (appointment letter, confirmation, tenancy/SPA)
A payee that fails any gate is held — the run still completes for everyone else. IQI pays its negotiators fast; speed only works if the gates are automatic.
Milestone release
| Milestone | % | Document trigger |
|---|---|---|
| Booking / appointment letter | 10% | Signed appointment letter |
| Agreement signed | 25% | Tenancy agreement / SPA executed |
| Loan / payment cleared | 25% | Bank approval or receipt of funds |
| Completion / vacant possession | 40% | Handover or VP notice |
Override and Marketing Bonus follow the same milestones as the underlying commission — never paid ahead of it.
Held payees — reason and expected release (every hold must carry both)
| Payee | Amount | Held because | Expected release |
|---|---|---|---|
| Aisy Karim | RM 4,000.00 | REN tag expires 30 Sep 2026 — renewal receipt not uploaded yet | 20 Sep 2026 (on receipt upload) |
| Siti Nurhaliza binti Aziz | RM 2,500.00 | Tenancy agreement not yet stamped (MyTax e-Duti Setem) — clock runs from the last signature | 22 Sep 2026 (inside the 30-day window) |
| Kumar Raj | RM 1,200.00 | Bank and TIN details incomplete for the self-billed e-invoice | 18 Sep 2026 (payee action) |
A gate decides whether the commission has been earned — it is not a punishment and not a cash-flow tool. Once the work qualifies, the money is due: every hold shows the exact reason and the expected release date, and a hold still open after 30 days from the milestone goes to the Agency Head automatically. Commission already earned can never be retained to recover an unrelated dispute.
3 Run history
| Agent | Status | Deal | Clawback (RM) | Recovery route |
|---|---|---|---|---|
| Ameer Haziq (AG-004) | resigned | DS-LOCR-160437 | 458.33 | Held against final voucher; balance becomes a recorded debt owed to the agency |
| J. Lim (AG-005) | payout hold | DS-LOCS-161250 | 1,200.00 | Deducted from the next run once the release gate clears |
A clawback never disappears because an agent leaves. It moves to a separate ledger, stays tied to the transaction that caused it, and follows the agent until it is settled — that record is what makes the payout numbers defensible.
Zentra Realty prototype · Payout runs · milestone percentages and gates are placeholders for Zahir to set
Sample data for review only.