Notification centre
One place for everything that needs a human: a signature that is late, a stamping window closing, a claim approved, an agent stuck in onboarding.
Unread
12
across all categories
Awaiting signature
3
oldest: 8 days
Stamping windows
1
closes in 7 days
Money awaiting action
RM16,320.00
approved, not yet released
1 Everything outstanding
2 How alerts are delivered
Scheduled chasers
Signing reminders go out on day 1, 3 and 5. The agency sees the same list, so nobody has to remember who to call.
Hard deadlines
The stamping clock is a legal deadline: 30 days from the last signature. Alerts at 14, 7 and 2 days left, then daily.
Money events
Claim submitted → approved → invoiced → released. Every step notifies the negotiator and the leader who supervises the deal.