Claims & vouchers
Money never leaves on a closed deal alone — it leaves when a claim passes the pipeline. Every claim is tied to a property, a form chain and an approving officer.
SAMPLE DATA
Claim pipeline
1 · SubmissionAgent submits claim with form chain + documents
2 · Document checkOps verifies appointment letter, confirmation form, tenancy/SPA
3 · ApprovalAgency approves payout amounts (commission + Marketing Bonus)
4 · PaidVouchers issued, bank file generated, e-invoice self-billed
IQI's Subsales Claims screen runs exactly this — with a named admin (Candy Cheng, Neng Fitri Rahmat Amin…) and a submission/approval date on every row. That human checkpoint is what we copy.
1 Claims register
| Form no. | Unit ref | Property | Type | Agency commission | Paid to negotiator | Submitted | Approved | Approver | Status |
|---|
| DS-LOCR-160437 | ZTH-0001 | 18-3, Jalan Seri Harmoni 2/5, Kajang | Rental |
1,018.52 | 1,196.52 | 29 Jun 2026 | 29 Jun 2026 | Candy Cheng | PAID |
| DS-LOCS-88282 | 568684 | 56A, Jalan Aman Heightss S/1, Seksyen 1, Kajang | Sale |
19,200.00 | 16,320.00 | 26 Jun 2025 | 26 Jun 2025 | Neng Fitri Rahmat Amin | PAID |
| DS-LOCR-161102 | 631045 | B-12-3, Residensi Aman, Cheras | Rental |
1,250.00 | 1,062.50 | 28 Aug 2026 | — | — | AWAITING APPROVAL Expected: within 3 working days (Ops review). |
| DS-LOCS-161250 | 631977 | 22, Jalan Mawar 4, Taman Mawar, Seri Kembangan | Sale |
24,000.00 | — | 02 Sep 2026 | — | — | DOCUMENT CHECK Release held: waiting on the owner's signed tenancy agreement.
Expected: 20 Sep 2026 — auto-releases on upload. |
| DS-LOCR-161288 | 632001 | A-08-08, Menara Sinar, Kajang | Rental |
950.00 | 807.50 | 05 Sep 2026 | — | — | CLAWBACK PENDING Deal fell through before completion; deposit refund pending from the owner's solicitors.
Expected: 26 Sep 2026 — then this claim closes. |
2 Voucher detail — DS-LOCR-160437 (the real case)
Payment voucher — PVS-1074615
Zentra Property Group · negotiator's commission
Pay to: ZAHIRUDDIN (AGENCY HEAD) · 30/06/2026 · Ref ZTH-0001
| A/C | Description | RM |
|---|
| 602-100 | 40% Negotiator's Commission | 407.41 |
| 602-300 | Reimbursement on stamp duty | 63.00 |
| 602-320 | Rent incentives | 267.78 |
Total738.19
Payment voucher — PVS-1074615-1
Zentra Property Group · marketing account
Pay to: ZAHIRUDDIN (AGENCY HEAD) · 30/06/2026 · Ref ZTH-0001
| A/C | Description | RM |
|---|
| 602-150 | Marketing Bonus
level commission 45% — paid from the agency share | 458.33 |
Total458.33
Two documents, two separate account codes, two names: only RM407.41 is declared as commission (A/C 602-100); the rest is Marketing Bonus plus cost reimbursement. Total received RM1,196.52.
3 Document chain behind a claim
Appointment letterDS-LOAR-130287
→
Confirmation formDS-LOCR-160437
→
Tenancy agreement / SPAe-signed
→
Claim formDS-LOCR-160437
→
VouchersPVS-1074615 + -1
The engine refuses to release a milestone when a link in this chain is missing. Each form carries the same reference number, so the claim cannot be paid twice.
Account codes are kept separate on purpose: the capped negotiator commission (602-100) and the agency-funded marketing reward (602-150) must be distinguishable in the ledger, not only in the wording.